Responsibilities:
1. Manage IT Administration and Development
- Identify, analyze, and troubleshoot problems or issues related to IT in a timely and effective manner
- Manage all IT-related expenses and purchases of software, hardware and services.
- Prepare cost benefits analysis reports when upgrades are necessary, continuously analyze vendors to ensure they offer the best possible service and value for company needs
- Work closely with IT team to set up new technologies, configure systems and provide daily technical support for the individuals using the computer systems and IT network
- Manage IT staff by recruiting, training, and coaching employees, setting out job expectations, and appraising their performance.
- Design, implement, and manage the company’s network infrastructure
2. Manage Network Infrastructure
- Install, configure, and support an organization‘s local area network (LAN), wide area network (WAN), Internet system and other data network systems across the organization
- Maintain network hardware and software. Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability
- Diagnose, troubleshoot, and resolve network and system problems, and replace defective components when necessary
- Monitor and maintain backup system including disaster recovery procedure.
- Plan, coordinate, and implement network security measures to protect data, software, and hardware
- Analyze, troubleshoot and respond if any information security matter happens to ensure the company security information
- Work with third-party providers and suppliers to maintain network viability and efficiency
- Research options for introducing emerging technologies to improve network performance and remain current in networking infrastructure.
3. Manage Internal System
- Participate in the development of internal management systems: ERP, CRM,...
- Support and complete the system for human resource management (HRM) including timesheet management, C&B, employee appraisal and HR related matters;
- Support, develop and maintain internal system of whole the company;
- Have knowledge of: Windows server, vCenter, ESXi, Backup Server, Alarm system
4. Manage Wireless Infrastructure
- Troubleshooting tasks to prevent downtime
- Providing solutions for upgrade management
- Developing plans to address consistent wireless network problems
- Planning for future strategies and initiatives to keep the network operating at high performance
- Training in-house staff on wireless technologies, if applicable
- Putting solutions in place to continuously test network performance
- Testing and modifying equipment as needed
- Deploying access points appropriately and effectively
- Conducting site surveys.
Requirements:
- Acquire degree and experience in information technology, software and hardware knowledge to consult the purchasing and repair process
- At least 8 years of relevant experience with at least 5 years in a similar position
- Experience managing ERP projects or complex software implementation projects in a mid-market environment
- Understanding of TCP/IP, IP addressing and LAN Technology including switching and routing
Fundamentals (CCNA,CCNA Wireless is a plus)
- Knowledge of setup and configuration of Cisco, Unifi, Grandstream devices such as router, switch, IP phones, wireless controller and access points is a plus
- Able to communicate in English proficiently; read and understand English technical documents in order to acquire, develop knowledge in the process of IT training.
- Self-study and self-learning on new technology and willing to improve on technical skills
- Good problem solving, analytical and evaluative skills
- 1+ Years knowledge related to Security Firewall Products is a plus
- Expert knowledge in the setup and troubleshooting of VPNs (Multi-Vendor) is a plus
- Strong hands-on L2 level experience on Network Hardware like Cisco switches, Fortinet, Aruba is a plus
- Strong practical knowledge of network concepts including DNS, DHCP, VPN, network protocols, port configuration, link aggregation, spanning tree optimization, and performance tuning is a plus.