Job Responsibilities

• Monitor the merchant app and merchant operation systems to ensure smooth operations.
• Collect requests from various teams and communicate with the product team to develop them into new features.
• Collaborate with the team to define issues and bugs, then work with the product and development teams to adjust and fix the systems.
• Create and maintain documentation and user guides for internal systems and merchant applications.
• Conduct training sessions for internal teams and merchants on system features and functionalities.
• Coordinate and manage the release planning for new features or system updates.
• Track and follow up on timelines with the product team to ensure timely release of new features and bug fixes.
  

Job Qualifications

• Bachelor’s degree in technical fields or related disciplines.
• 2-3 years of experience as a Product Owner or in a similar position.
• Strong ability to read, understand, and present technical documentation effectively.
• English skills: pre-intermediate speaking, intermediate reading, and writing skills.
• Computer skills: Intermediate, with advanced knowledge in system configuration and management.
• Training skills: Strong communication and presentation abilities.
• Excellent multitasking skills with a strong commitment to meeting deadlines.
• Teamwork and collaboration skills, with the ability to work across different teams.
• Proficient in using various smart devices such as POS, smartphones, and electronic devices.
• Knowledge or experience in the Food Delivery service industry is a plus